Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
In CA consideration of Section 8 and Third Party payments is required by State Law, however the applicants must meet the Rental Qualification Requirements like all applicants . The voucher or award amount is used for consideration of income only. -
Are you licensed?
In CA a Licensed Broker is required for a Property Management company. We employ Licensed and Educated professionals in all the various positions within the business. We have a licensed broker and multiple licensed agents within our company. -
Can I reach you after hours?
Our normal business hours are Monday-Friday 9 AM- 5PM , we take pride in providing a live answer team member during those times. In case of an emergency, we have an emergency hotline that can always be reached 24/7 with a live answering trained dispatch team member to assist with any emergency. -
Can you put the money directly into my account?
Yes, we provide what we believe is the best technology available within our industry by utilizing Appfolio (a Property Management Software) in receiving rent payments in multiple different forms. Once rent payments have been processed and cleared we provide transfer directly into your bank account via ACH secured transfer on the 15th of every month. Payment dates that fall on a weekend or holiday will be sent the following business day and a monthly itemized statement will be provided. -
Do I get to see the lease or sign it?
A copy of our lease is published on our website. Our Executive Team and Legal team meet, review and modify our lease quarterly based on local, state and federal law changes. The lease is reviewed and signed by our CEO/Broker when entering an agreement with a new tenant. We do provide copies of executed leases if needed for insurance or financial purposes. -
Do you sell real estate too?
Our corporation parent company McDade Realty Group Inc. has a sales division available for assistance. That is a separate division and would require a separate contract from a property management agreement. -
How is rent collection handled?
Our lease details require rent payment to be paid on or before the 1st of every month. The tenant is provided a 2 day grace period and rent is considered delinquent on the 3rd. We accept payments online or via mail and if not received, we will coordinate with the tenant to insure receipt so you never have to. -
How long of a lease do you sign?
It is currently our policy to recommend 11 Month leases. Certain situations warrant different timeframes. We will discuss with you as the client and work with the needs of your property. -
How much security deposit do you charge the tenant?
Our normal policy is the same amount as the rent amount. Additional deposits for qualification, pets, or furnishings are occasionally requested. -
How soon can you start managing my property?
Our team is standing by and ready to assist as quickly as needed, just give us a call, send us an email, or inquire right here on our website. -
What type of properties do you manage?
We manage several different types of properties. Single Family Homes, Muti- Family Units and Complexes, and Commercial Buildings along with Short Term and Medium Term Rentals to name a few. We do not manage Daily or Vacation Rentals, VRBO or AIRBNB, but we may be able to assist with a referral to someone who does. -
What type of reports do I get and how often?
Owner statements are sent monthly after payment is made. We also provide an owner portal that you can login to at any time to view all statements or invoices. At the end of the year a 1099 will be generated and provided by the state deadline of January 31st of the following year. -
Who holds the tenant security deposit?
A security deposit actually still belongs to the tenant unless there are charges to be deducted once they vacate. We hold the deposits in a state compliant non interest bearing trust account.